Shaping the Future of Airline OS - As Members of the IATA Offers and Orders Transformation Program

As long-term IATA strategic partners, we’re shaping the future of airline operating systems as active members of the IATA Offers and Orders Transformation Program. The program is central to IATA’s vision of helping airlines break free from restrictive legacy systems and adopt a more flexible approach built around Offers and Orders. The end game? To empower airlines to deliver the seamless, personalized experiences today’s travelers expect.

At CitizenPlane, we believe that transformation isn’t the preserve of top-tier players. Mid-tier and fast-growing airlines also deserve to benefit from the industry’s shift. 

At the heart of our commitment is the CitizenPlane Operating System (OS). It’s a modular, all-in-one platform designed for ambitious carriers looking to scale both revenue and customer experience opportunities. Powered by Zenith, our Passenger Service System (PSS), and Air, our instant distribution module, the CitizenPlane OS enables airlines to do more—with less complexity.

Being members of the Offers and Orders Transformation Program means we’re aligning with IATA’s vision and working closely with industry stakeholders to promote our belief in greater efficiency, usability, and simplicity in airline IT. We’re committed to ensuring our customers are empowered to help shape the future of airline retailing. Let’s make it happen.